With effect from Monday, 18 May 2020, all rates halls in Hermanus, Gansbaai, Stanford and Kleinmond will be open to the public on Mondays – Fridays between 08:00 - 13:00 for payment of municipal accounts.
While this means residents can once again pay their accounts at the cashiers, we would like to encourage those who can – for social distancing purposes - to settle their municipal accounts at food stores that are open, via the Pay@ and Easy Pay systems, EFT (select the municipality as a bank-listed beneficiary) and online banking options that are available.
Balance, general account queries and request for duplicate invoices of accounts can still be made by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Alternatively send an SMS with your account number and query to 0825616625.