Eskom customers in Onrusrivier/Vermont and surrounding areas are urged to switch off stoves, geysers, pool pumps and all electrical appliances to prevent possible tripping of electricity when supply is restored after load shedding or power interruptions.

Tuesday, 20 December 2022: Eskom customers in Onrusriver/Vermont and surrounding areas are advised to switch off stoves, geysers, pool pumps and all electrical appliances during load shedding. This is to prevent inrush current and possible tripping of electricity supply when supply is restored to large areas after load shedding.

Once the electricity has been restored, customers should wait at least 30 minutes before switching on stoves, geysers and pool pumps to avoid possible tripping of electricity.

From Monday, 19 December 2022, the Kleinbaai Slipway will accept Visa and Mastercard credit and chip-enabled debit cards. Cash payments are also accepted.

Permits are available at the launching site office at the Kleinbaai Slipway.

The Kleinbaai Slipway is a registered public boat launching site and a popular hub of marine activity from where commercial and recreational vessels set out to sea.

The card machine should be able to do transactions regardless of load shedding.

An Orange Level 6 warning for severe thunderstorms resulting in flooding and large amounts of small hail are expected over Overstrand and other parts of the Western Cape on Friday and Saturday (16 - 17 December 2022).

Residents are advised to watch out for localised flooding and avoid low-lying areas and bridges. If possible, stay indoors and keep away from metal objects. Do not seek shelter under trees or tall objects.

Do not go fishing or play golf as both the golf clubs and fishing rods are a good conductor of electricity. Be aware that any combination of hail, strong winds and/or heavy downpours can accompany the storms.

Overstrand Municipality was inundated by complaints from Eskom directly supplied customers in Fisherhaven, Vermont, Onrus, Hemel-en-Aarde and certain areas between Die Damme and Hermanus as well as Betty's Bay, Pringle Bay as Rooiels, about power failures over the past two weeks and lack of communication and updates from Eskom.

Overstrand Municipal staff and Councillors are also entirely dependent on Eskom about informing us of power outages and the duration there off, etc.

In order to effectively assist customers, Eskom shared its complaint handling process for customers whose query/fault is not attended to or has not been resolved to their satisfaction.

If your query/fault has not been attended to within 48 hours,