The municipality is aware of the problems a number of ratepayers are experiencing with the September municipal accounts.
Accept herewith our apologies for the inconvenience caused.
Also be assured that no additional charges or penalties will be payable until the matter has been resolved.
Affected ratepayers are advised to contact the municipality immediately in an effort to resolve the issue.
Once again accept our sincere apologies and be assured that we will resolve this issue expeditiously.